NethVoice CTI: Phone Island - change in Call Transfer Interaction Flow

[viktec]

Steps to reproduce

• Access the CTI interface or NethLink.
• Start a call or receive an incoming call; the Phone Island interface will open.
• During the active call, click the Transfer button.
• Select a user from the displayed menu to transfer the call.

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Expected behavior

After clicking Transfer, the active call should be immediately placed on hold, and only then should the user selection menu be displayed.

Expected sequence:
Active call → Click Transfer → Call placed on hold → User selection menu opens → Select recipient.

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Actual behavior

Currently, after clicking Transfer, the user selection menu opens first, and the call is placed on hold only after selecting the recipient.

Current sequence:
Active call → Click Transfer → User selection menu opens → Select recipient → Call placed on hold.

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Components

• NethVoice version: 1.6.0
• Phone Island